What is URBANCARD?
If you often use public transport, you need to think about getting a long-term ticket. However, it doesnt come in a paper form, but in an electronic one – coded on a plastic card (here you can check types and prices of tickets […]. It is more convenient than traditional ticket – easy to use, transaction security is guaranteed and if you lose it, the ticket can be reclaimed.
How to get URBANCARD?
Also, a small current photo (2.5 x 3 cm) must be enclosed (there is a possibility to take it at the Customer Service Center).
Where to collect my URBANCARD?
The card may only be collected in person at the Customer Service Centre or Customer Service Desks after 5 working days from the application submission date.
Customer service center
Here you can submit your URBANCARD application, collect your card, buy tickets, lodge a complaint or report a lost or stolen card.
Grabiszyńska 9, entrance from ul. Piłsudskiego (at pl. Legionów)
Mon-Fri: 8.00-18.00), telephone No. 71 341 12 00
Customer service points
Here you can submit your URBANCARD application, collect your card and buy tickets.
- Wrocław, st. Trzebnicka 31 – Mon-Fri 07.00 – 15.00
- Wrocław, st. Joannitów 13 every day 6.00 – 22.00
- Wrocław, Sienkiewicza /Piastowska square Mon – Sat 10.00-18.00